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Gentle Guidance for New and Expectant Moms

Written by Caring Lactation Services | Sep 19, 2026, 11:36:38 AM

 For expectant and new moms, feeding a baby can bring joy, questions, uncertainty — and sometimes unexpected challenges. At Caring Lactation Services, Jeanne Heinze-Tomasi, BSN, RN, IBCLC, offers calm, knowledgeable support to help moms feel less overwhelmed and more confident.

Jeanne first discovered her passion for lactation support while working as a postpartum nurse.

“Helping a mom be successful with breastfeeding was my favorite thing about my job,” she shares. “I also have a deep love for babies and women’s health, so it was a natural fit.”



Pictured: Jeanne Heinze Tomasi, RN,IBCLC

With 17 years as a postpartum RN and 13 years as an IBCLC, Jeanne brings both clinical experience and a caring, practical approach to families learning how to feed their babies. Over the years, she has supported moms through many different breastfeeding situations — giving her the insight to offer solutions, reassurance, and personalized education.

Some of the most common reasons families reach out include painful or shallow latch, concerns about tongue tie, questions about milk supply, pumping support, combo feeding, and returning to work.

During an appointment, Jeanne assesses baby’s oral anatomy, latch, suckling, and milk transfer, while also listening closely to mom’s goals, comfort level, and concerns. Her goal is to help each mom understand what is happening and what steps may help.

One message Jeanne wants moms to know: breastfeeding should not be painful.

“Some tenderness in the beginning can be normal as your body adjusts,” she explains. “But if you’re cracked, blistered, bruised, or bleeding, this is not normal. Seek help right away.”

The most rewarding part of her work, though, is seeing a mom gain confidence. “I love seeing her face light up at the end of the appointment when I ask, ‘Did this answer your questions? ... Was this helpful?’ and she says, ‘Yes! I feel so much better now!’” Jeanne shares. “That moment is why I do what I do.”

Whether you are preparing before baby arrives or navigating feeding after birth, Jeanne encourages moms to reach out early — even for reassurance. Sometimes a few small adjustments can make all the difference.

Learn more at caringlactationservices.com.